Contacted Triton with a model in mind. Staff advised me of another model that they thought would be better for me. They were bang-on. Only quibble is the amount of time spent trying to speak to an advisor.
11 months ago
Ordered on a Thursday using Tritons next day delivery (paid for) arrived next day, I had telephoned Triton regarding fitting to replace a previous Triton shower and they advised me that the power and water were in the same place but I would have to use new screw holes which were hidden.
1 month ago
Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)
10 months ago
⭐️⭐️⭐️⭐️⭐️I highly recommend this excellent seller. Their communication is very good. Fast parcel delivery, careful and thoughtful packaging. Item purchase arrived undamaged and as described. I’m very happy, thank you.????????????????????
2 months ago
I ordered a couple of components for our shower and found the Triton website to be very straightforward and user friendly. Quickly identified the parts I needed and ordering couldn’t have been any easier. They arrived as stated within the timeframe and it was as easy as that.
3 months ago
Very easy to find the part required from their website.
Ordering was straightforward, as was payment and delivery options.
Took a couple of days to receive, which was ok.
Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.
6 months ago
It was easy to buy the shower online, but when it arrived I was not impressed with the box, as it was damaged and easlly opened at the bottom, plus it was taped at the top.
I could not call the delivery person back, as the parcel was dropped against my door, they knocked and ran.
All of the parts were there, and it seems to work ok.
11 months ago
Excellent. I called to discuss the issue. Spoke to a real person who listened snd asked for a video snd photos. Within a couple of days they advised me what needed replacing. Replacement ordered snd delivered promptly. All fixed! Couldn’t ask for better service.
1 month ago
Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.
10 months ago
I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive