Bellisimo Concentric Mixer Shower

Made a order online for a part for my triton shower, the thermal switch had failed so needed a new one ASAP. Delivered within a couple of days so everything back up and running again. Good products, good service and delivery was spot on.

Service and delivery spot on I'm a stickler for genuine and to look how we 1st bought the shower etc, the soap tray itself is a little flimsy and brittle. Also for what it is rather expensive for a small plastic tray but if you want originality then that's the price you pay

Fast reliable tracked delivery which was appreciated. I contacted the helpline chat and by email to get advice on which kW I should choose to replace my old shower and both services were very useful although the email response time is a bit slow.

The service I received from the staff at Triton was first class We had a few problems to sort out with my order But they were caused by the carrier delivering my order to the wrong address twice but between us we resolved the problem thanks to the staff at Triton customer service department

Service excellent as by mistake I ordered wrong wattage but it was returned free of charge and very easily, it was picked up from my home they even printed returns ticket. Then replacement ordered. It came quickly.

The customer service at Triton is excellent. It’s refreshing to be able to call a company and actually speak to a human being! The lady I spoke to was friendly and helpful and offered sound advice. The returns procedure was easy to navigate and I have now received a full refund.

Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.

Triton dispatched the order very promptly on both occasions. The courier failed to deliver the first one, so Triton reimbursed me promptly so that I could reorder. The courier managed to deliver the second one after a delay of only a couple of days.

Part required urgently, received replacement next day. Have purchase 6 Triton showers over 30 years, it is the first time a Solenoid Valve Assembly has failed. Not sure if 5 years is a reasonable life expectancy for T80si shower but that's my experience. Have extended the life of 3 by purchasing serviceable parts.

I spoke to a staff member about my order, before making it, as I wanted to reassure myself that the replacement parts ordered were compatible with my shower. This was a very helpful discussion. Once ordered online the parts arrived very quickly and were well packaged.