Bottom Pipe Entry Trim

Triton dispatched the order very promptly on both occasions. The courier failed to deliver the first one, so Triton reimbursed me promptly so that I could reorder. The courier managed to deliver the second one after a delay of only a couple of days.

The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue. Not seen this kind of service with spare parts before, so it was much welcomed.

I have recently used this service twice. Great products, helpful website with videos. The knowledge shared helped save the cost of a new shower as the fix was cheap and easy to do, Delivery perfect. Thank you

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)

Ordered on a Thursday using Tritons next day delivery (paid for) arrived next day, I had telephoned Triton regarding fitting to replace a previous Triton shower and they advised me that the power and water were in the same place but I would have to use new screw holes which were hidden.

Very easy to find the part required from their website. Ordering was straightforward, as was payment and delivery options. Took a couple of days to receive, which was ok. Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.

Easy to get the part and not to difficult to fit. But I was willing to give it a go. I can only imagine how many people lose a fair bit of money getting a plumber in or getting a new shower and a plumber.

Needed a solenoid valve to fix my t80 shower. Unfortunately, triton sent me the wrong part initially. However, they very quickly rectified their mistake by sending the correct part next day delivery, so overall happy with the service. Shower now back in action.

Quality of service is only determined if something goes wrong. A part was missing and Triton organised the the part to be sent the next day without me having to chase them. Therefore service was excellent.

The service was excellent. Delivered on time, the engineer Was very polite. Wore shoe covers so as to keep my floor clean. Very clean job. Took all the packaging & old shower away. A very pleasant man