Cover Assembly

Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.

The shower I ordered was delivered promptly. When I fitted the shower I found one of the blanking covers was wrong. (Two left handed covers instead of a left and right) I emailed Triton which was on a bank Holiday weekend. They contacted me first thing on the next working day and immediately sent the missing part.

⭐️⭐️⭐️⭐️⭐️I highly recommend this excellent seller. Their communication is very good. Fast parcel delivery, careful and thoughtful packaging. Item purchase arrived undamaged and as described. I’m very happy, thank you.????????????????????

Triton dispatched the order very promptly on both occasions. The courier failed to deliver the first one, so Triton reimbursed me promptly so that I could reorder. The courier managed to deliver the second one after a delay of only a couple of days.

I ordered a couple of components for our shower and found the Triton website to be very straightforward and user friendly. Quickly identified the parts I needed and ordering couldn’t have been any easier. They arrived as stated within the timeframe and it was as easy as that.

Very easy to find the part required from their website. Ordering was straightforward, as was payment and delivery options. Took a couple of days to receive, which was ok. Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.

The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue. Not seen this kind of service with spare parts before, so it was much welcomed.

Needed a solenoid valve to fix my t80 shower. Unfortunately, triton sent me the wrong part initially. However, they very quickly rectified their mistake by sending the correct part next day delivery, so overall happy with the service. Shower now back in action.

Part required urgently, received replacement next day. Have purchase 6 Triton showers over 30 years, it is the first time a Solenoid Valve Assembly has failed. Not sure if 5 years is a reasonable life expectancy for T80si shower but that's my experience. Have extended the life of 3 by purchasing serviceable parts.

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)