Cover Assembly

The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue. Not seen this kind of service with spare parts before, so it was much welcomed.

I ordered a couple of components for our shower and found the Triton website to be very straightforward and user friendly. Quickly identified the parts I needed and ordering couldn’t have been any easier. They arrived as stated within the timeframe and it was as easy as that.

Very easy to find the part required from their website. Ordering was straightforward, as was payment and delivery options. Took a couple of days to receive, which was ok. Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.

Easy to get the part and not to difficult to fit. But I was willing to give it a go. I can only imagine how many people lose a fair bit of money getting a plumber in or getting a new shower and a plumber.

Quality of service is only determined if something goes wrong. A part was missing and Triton organised the the part to be sent the next day without me having to chase them. Therefore service was excellent.

Made a order online for a part for my triton shower, the thermal switch had failed so needed a new one ASAP. Delivered within a couple of days so everything back up and running again. Good products, good service and delivery was spot on.

I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive

Temperature control works much better than the one it replaced [ same model]. this one came with a shower head which appears to reduce the flow rate and when it is switched off drains the head which will hopefully result in less black deposits on the head.

Needed a solenoid valve to fix my t80 shower. Unfortunately, triton sent me the wrong part initially. However, they very quickly rectified their mistake by sending the correct part next day delivery, so overall happy with the service. Shower now back in action.

⭐️⭐️⭐️⭐️⭐️I highly recommend this excellent seller. Their communication is very good. Fast parcel delivery, careful and thoughtful packaging. Item purchase arrived undamaged and as described. I’m very happy, thank you.????????????????????