Heater Can Assembly 8.5kW

Made a order online for a part for my triton shower, the thermal switch had failed so needed a new one ASAP. Delivered within a couple of days so everything back up and running again. Good products, good service and delivery was spot on.

Needed a solenoid valve to fix my t80 shower. Unfortunately, triton sent me the wrong part initially. However, they very quickly rectified their mistake by sending the correct part next day delivery, so overall happy with the service. Shower now back in action.

Part required urgently, received replacement next day. Have purchase 6 Triton showers over 30 years, it is the first time a Solenoid Valve Assembly has failed. Not sure if 5 years is a reasonable life expectancy for T80si shower but that's my experience. Have extended the life of 3 by purchasing serviceable parts.

The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue. Not seen this kind of service with spare parts before, so it was much welcomed.

The service was excellent. Delivered on time, the engineer Was very polite. Wore shoe covers so as to keep my floor clean. Very clean job. Took all the packaging & old shower away. A very pleasant man

Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.

Excellent. I called to discuss the issue. Spoke to a real person who listened snd asked for a video snd photos. Within a couple of days they advised me what needed replacing. Replacement ordered snd delivered promptly. All fixed! Couldn’t ask for better service.

Quality of service is only determined if something goes wrong. A part was missing and Triton organised the the part to be sent the next day without me having to chase them. Therefore service was excellent.

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)

Ordered on a Thursday using Tritons next day delivery (paid for) arrived next day, I had telephoned Triton regarding fitting to replace a previous Triton shower and they advised me that the power and water were in the same place but I would have to use new screw holes which were hidden.