I have recently used this service twice. Great products, helpful website with videos. The knowledge shared helped save the cost of a new shower as the fix was cheap and easy to do, Delivery perfect.
Thank you
3 months ago
Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)
8 months ago
⭐️⭐️⭐️⭐️⭐️I highly recommend this excellent seller. Their communication is very good. Fast parcel delivery, careful and thoughtful packaging. Item purchase arrived undamaged and as described. I’m very happy, thank you.????????????????????
16 days ago
Easy to get the part and not to difficult to fit. But I was willing to give it a go. I can only imagine how many people lose a fair bit of money getting a plumber in or getting a new shower and a plumber.
1 month ago
The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue.
Not seen this kind of service with spare parts before, so it was much welcomed.
8 months ago
It was easy to buy the shower online, but when it arrived I was not impressed with the box, as it was damaged and easlly opened at the bottom, plus it was taped at the top.
I could not call the delivery person back, as the parcel was dropped against my door, they knocked and ran.
All of the parts were there, and it seems to work ok.
9 months ago
Made a order online for a part for my triton shower, the thermal switch had failed so needed a new one ASAP. Delivered within a couple of days so everything back up and running again. Good products, good service and delivery was spot on.
9 months ago
Very easy to find the part required from their website.
Ordering was straightforward, as was payment and delivery options.
Took a couple of days to receive, which was ok.
Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.
4 months ago
I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive
8 months ago
Part required urgently, received replacement next day.
Have purchase 6 Triton showers over 30 years, it is the first time a Solenoid Valve Assembly has failed. Not sure if 5 years is a reasonable life expectancy for T80si shower but that's my experience. Have extended the life of 3 by purchasing serviceable parts.