Digital Showers

I have installed a Satellites shower unit to my gravity fed hot water system. I have commissioned it according to the fitting instructions but there is no spray force when I turn it on. What should I check?

Check that you have installed the correct type of mixer unit. It must be a low pressure unit not a high pressure unit. This detail is on the rating label on the mixer unit. Check that the purge pin is in the off position in the control panel. Check...

I have installed a Satellites HP digital shower on a combi boiler system. When I turn it on the water coming out of the shower head has the appearance of pulsating slightly. Is there anything I should check before contacting Customer Service?

Check that the boiler is capable of providing a minimum hot water temperature of 52C at a minimum of 8 litres per minute flow rate as detailed in the fitting instructions. Check this at the kitchen sink hot water tap. Also, check that the running water...

I have a Satellites LP digital shower, it has worked fine for a few days and now after pressing the start button it keeps stopping after a few seconds. Is there anything I should check before arranging a service call?

Satellites digital showers provide thermostatic control of the showering temperature and if there is a loss of either the cold or hot supply the unit will switch off to prevent the delivery of uncomfortable hot or cold water. It will not be possible ...

I am installing two Satellites mixer showers. Is there any chance of the control panel in one shower room turning on both showers at the same time?

No, when a control panel has been associated with a mixer unit it will not operate other units in the property.

I am about to fit one Satellite mixer unit to supply water to two shower rooms, will this work?

No, currently the Satellite shower is for single point of use showering only. There will be no means of preventing mixed water going to both showers at the same time, one of which is unoccupied.

How do I register & commission a Satellites digital shower?

Registering the control panel to the mixing unit; Fit the batteriesTurn water supply on to the shower. Turn electricity on. Turn on mixing unit at isolation switch. The mixing unit will start the registration procedure. The unit will beep intermittently...

Can the electricity supply to the Satellites digital shower be taken from the lighting circuit in the loft?

The Satellites mixing unit is rated at 5 amps and must be taken from a local ring or radial circuit supplying socket outlets or a direct supply from the consumer unit with fused protection at 5 amps.The mixing unit must not be connected to the lighting...

Which Digital shower do I need for my water system?

If you have a gravity fed system with a minimum 115 litres cold water cistern feeding the hot water cylinder you need to purchase the Satellites LP digital shower. If you have a mains fed system e.g. combination boiler, unvented or thermal storage cylinder...

Where can I site the Satellites mixing unit?

Typically in the loft, in an airing cupboard or under a bath, all subject of course to relevant regulatory compliance. Should servicing ever be required the mixing unit must of course be fully accessible.

What type of electrical supply will I need for a Satellites mixing unit installed in the loft?

The electrical supply will be from a 5amp fused connection onto the 30amp ring main or radial supply feeding socket outlets. In the bath or shower room a ceiling mounted pull-cord operated isolation switch can be installed in the circuit to provide an...

What flow rates can I expect from the Satellites digital showers?

This will vary according to your water system and the type of digital unit and shower accessories you have, but typically you can expect; LP digital shower on a gravity system: up to 16 litres per minute open outlet. HP digital shower on an unvented...

If I change my gravity fed water system to a mains pressure system will I have to change my Satellites LP digital shower to a HP digital shower?

Yes you will have to install the Satellites HP digital shower on the new system.

Can I install a Satellites LP digital shower onto a hot water combination cylinder?

Yes providing the cold water cistern holds a minimum of 115 litres and the bottom of the cistern is a minimum of 100mm above the top of the Satellites mixing unit and showerhead. It should be noted that it would not be possible to initially prime the...

What size cold water tank and hot water cylinder do I need to supply a Satellites digital shower?

The minimum size cold water tank (cistern) we recommend for one shower unit is 115 litres (25 gallons). Hot water storage will depend on a number of factors such as, time in the shower, flow rate of the shower and the stored water temperature and recovery...