Electric Showers

Are Triton showers easy to install?

All Triton models are expertly engineered and rigorously tested 50,000 times to ensure the highest levels of quality and performance. Our showers are also designed with ease of installation in mind for quick, hassle-free fitting.

Where is the serial number located on a Triton Electric shower?

A rating label is located on the underside of the unit, which includes the model name, kW rating and the manufacture date code. Inside the unit there is a further product-rating label, which has the same information and also the serial number.

Where is the filter situated in a Triton electric shower?

The filter will be found in the inlet connection. In some units it will be necessary to disconnect from the water supply to access the filter.

What is a PRD (pressure relief device)?

The PRD is a safety device designed to relieve abnormal pressure from within the heater assembly of an electric shower when a restriction occurs on the shower outlet i.e. blocked showerhead, collapsed shower hose.If activated it will be necessary to ...

Water from my electric shower is too hot, why?

Check that the Stop Tap is fully open. Check that the sprayplate of the showerhead is clean. Check if an acceptable temperature is achieved by removing the showerhead from the shower hose. Check the internal lining of the shower hose is not collapsed...

Water from my electric shower is not getting hot enough, why?

Check the temperature control and power setting is on the correct setting for the time of year. Check the temperature control (flow control valve) is regulating the flow of water through the unit, there should be a noticeable reduction in flow when turning...

There is no water flowing from my electric shower, what should I check?

Is water turned on to the unit? Is electricity turned on to the unit? Is the inlet filter blocked? Are the front cover and any start/stop connecting cable fitted correctly?

My Triton electric shower is under warranty and has a fault, what is the procedure?

If the shower is under warranty request an engineer visit via this site or call 02476 372 222 to arrange a visit under the terms and conditions of the warranty.

My electric shower will not turn off the water what should I do?

Check that the front cover has been fitted correctly with no distortion to the backplate. On units fitted with a commissioning link, check that it has been removed during installation (see fitting instructions for further advice)

When I turn on my electric shower water starts leaking out from the bottom of the unit, why?

If your electric shower leaks from the bottom when you turn it on, it is most commonly because the pressure relief device (PRD) has activated due to a blockage in the shower head or hose. If water is leaking from the casing instead, isolate the electricity...

My electric shower is indicating low pressure what should I check?

Check isolation valves are fully open. Check inlet filter is not blocked with debris. Check minimum required water pressure and flow is available at the inlet to the shower.

A newly installed T300si, when started the low water pressure light is on and there is only cold water from the showerhead, why?

Check that the commissioning procedure has been carried out correctly as detailed in the fitting instructions. Check the inlet filter is not blocked and establish that water pressure and flow meets the specified minimum.

The water flowing from my electric shower is cold/too cool, what can I check?

Is electricity turned on to the unit? Check that the temperature control is set to the correct number for the time of year (you will need a higher number in the winter than in the summer). Check that the power selector (if available) is set to 'High'. ...

My electric shower runs too hot, too cold or cycles between the two, why?

Check pressures and cover alignment In the first instance we would advise to check you have adequate water pressure and flow into the shower for the kilowatt of shower that you have and that the temperature dial has been aligned correctly with the inside...

Having reset the MCB my electric shower is now not heating the water fully, why?

The most likely reason why the unit is not heating the water fully is that a heating element has failed. The elements can be tested for continuity using a multi-meter. If open circuit a new heater assembly is needed.Note: If an element has failed other...

Do I have to fit a double - pole isolation switch when I install my Triton electric shower?

Yes, for the purpose of future servicing of the shower a ceiling or wall mounted DP isolation switch is required. It is also good practice to isolate the shower when not in use.

Can I use push-fit pipe and fittings to install my Triton electric shower?

Yes, you can use push-fit plumbing except for the final connection onto the shower inlet, which must be a 15mm compression fitting to ensure a watertight connection.

What points need to be considered when replacing an existing electric shower?

Considerations when replacing an electric shower are: Dimensions of the unit (will the replacement shower cover existing tiles and screw fixings). Cable and water entry points (are they compatible). Kilowatt rating of the unit (is the existing cable ...

What will happen if the incorrect fuse size is fitted for an electric shower?

What are the consequences of fitting an incorrect fuse? In an electric shower, the fuse or circuit breaker (MCB) is a safety device sized specifically to protect the fixed wiring of the installation. To comply with IET (Institute of Engineering and ...

Is it possible to connect an electric shower to an electric circuit that is feeding another appliance?

No, an electric shower must have its own dedicated power supply.