When I turn on my electric shower water starts leaking out from the bottom of the unit, why?

If water is leaking from a clear plastic tube or small plastic elbow in the unit, then the Pressure Relief Device (PRD) has been activated.

A PRD is a safety device designed to relieve abnormal pressure from within the heater assembly of an electric shower when a restriction occurs on the shower outlet. The most common reasons for the PRD to activate are that the showerhead has become blocked or there is a restriction in the shower hose.

If activated it will be necessary to fit a new PRD

A replacement can be ordered from our online spare parts store or by calling 02476 372 222. If the water is not leaking from the clear plastic tube, then isolate the electricity supply to the shower and call 02476 372 222 for advice.

For a guide to fitting, please refer to the instructions provided with your new PRD or view our 'how to change a PRD on your Triton electric shower'video tutorial.

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