Pirlo Bar Mixer Shower - Valve Only

It was easy to buy the shower online, but when it arrived I was not impressed with the box, as it was damaged and easlly opened at the bottom, plus it was taped at the top. I could not call the delivery person back, as the parcel was dropped against my door, they knocked and ran. All of the parts were there, and it seems to work ok.

Responsible Admin Aftercare & Fast Track postal dispatch of repair spares delivered within a day . Fast answering of the Customer Care Line with clear speaking Operators & friendly attitude to support help . Good crystal clear website with purchase link to products very helpful . Thank You .

Online order. No problem. Research the Triton website to ensure that your new shower will fit onto your existing utilities. Ask a professional if you are unsure about electrical rating of your shower circuit.

Fast reliable tracked delivery which was appreciated. I contacted the helpline chat and by email to get advice on which kW I should choose to replace my old shower and both services were very useful although the email response time is a bit slow.

I spoke to a staff member about my order, before making it, as I wanted to reassure myself that the replacement parts ordered were compatible with my shower. This was a very helpful discussion. Once ordered online the parts arrived very quickly and were well packaged.

Contacted Triton with a model in mind. Staff advised me of another model that they thought would be better for me. They were bang-on. Only quibble is the amount of time spent trying to speak to an advisor.

Sadly only one was sent although I had ordered two and paid for next day delivery.. One arrived 48 hrs latter , after phoning the company the matter was dealt with and the other arrived the following day

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)

Service excellent as by mistake I ordered wrong wattage but it was returned free of charge and very easily, it was picked up from my home they even printed returns ticket. Then replacement ordered. It came quickly.

Ordered a stabiliser solenoid/flow control valve which arrived as promised but when fitted, allowed water to pass when the solenoid was deactivated (just a drip but not acceptable). Contacted the sales team and told them the problem. Response; immediately put another valve out for delivery, no problem. Great customer service, thanks.