Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)
1 month ago
The service received from the service team was exceptional exceptional. It took several emails to finally locate the PRD and was finally found using a video call. Everyone was patient and understanding 10/10
3 months ago
It was easy to buy the shower online, but when it arrived I was not impressed with the box, as it was damaged and easlly opened at the bottom, plus it was taped at the top.
I could not call the delivery person back, as the parcel was dropped against my door, they knocked and ran.
All of the parts were there, and it seems to work ok.
3 months ago
Responsible Admin Aftercare & Fast Track postal dispatch of repair spares delivered within a day . Fast answering of the Customer Care Line with clear speaking Operators & friendly attitude to support help . Good crystal clear website with purchase link to products very helpful . Thank You .
8 months ago
The carrier damaged the original order and returned it to Triton. I was not informed of this by the carrier. When I phoned Triton to chase delivery, they instantly sent me another on express delivery. 10 out of 10 for Triton, 0 out of 10 for the carrier (again)
5 months ago
Easy to source a replacement shower for my now obsolete model and place the order. Price and delivery times were pretty good. Would be a 5 star review but the package turned up damaged though contents were fine.
11 months ago
I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive
2 months ago
Online order. No problem.
Research the Triton website to ensure that your new shower will fit onto your existing utilities.
Ask a professional if you are unsure about electrical rating of your shower circuit.
9 months ago
The order was taken and acknowledged efficiently online, as you would expect. Based on previous experiences with the delivery company (Evri), I chose to have the product delivered to a Post Office instead of my property. This added 5 days on to the delivery date (don't know why).
3 months ago
service IS VERY GOOD. IT IS BETTER IF ANY INQERIES RAISED VIA E-MAIL IS ANSWERED SOON BY A STAND BY SERVICE PROVIDER. THE TELEPHONE NUMBER GIVEN FOR INQUERIES IS NOT RESPONDING. IN CONCLUTION SPEEADY RESPONSE AND PROFESIONAL PACKING WILL MAKE THE TRITO PRODUCT TO A WORLD CLASS LEVEL.