Triton Showers | Shower replacement service | Shower replacement service help & guidance

Installation service help & guidance

You’ve chosen installation. Here’s what we need from you.

Our installation service is designed for straightforward shower replacements. Before booking an engineer, we’ll ask you to confirm a few simple checks to ensure your installation can go ahead smoothly.

Unsure about anything? Our team will happily help you fill in the gaps before booking your appointment.

Talk it through: 02476 378 330

01 Postcode availability

When you enter your postcode, we'll check whether our installation service is available in your area. Our service currently covers selected UK postcodes.

What if installation isn't available?

If our installation service isn't currently available in your area, don't worry. You can still purchase your new shower directly from Triton and arrange installation locally with a qualified installer.

We'll provide everything you need to help make the process as smooth as possible.

02 Existing Triton shower?

Replacing your current Triton shower with a new Triton model is usually the quickest and easiest way to get up and running. Because many Triton showers are designed with replacement in mind, a like-for-like installation can often:

✔ Use the existing plumbing connections

✔ Reduce installation time

✔ Minimise disruption and additional work

Not replacing a Triton shower?

You may still be eligible for our installation service. We'll just need to carry out a few additional checks to make sure your chosen shower is suitable for your home. Our team will be happy to help, so please contact us for advice and more information.

All installations are subject to suitability checks and installer assessment.

03 Installation checklist

To help us arrange your installation as quickly and smoothly as possible, please select your shower type and confirm the following:

✔ I have an RCD on my consumer unit

An RCD (Residual Current Device) is an electrical safety device that helps protect against electric shock. For electric shower installations, the shower unit must be RCD-protected. Not sure? Check your consumer unit or read our RCD FAQ.

✔ I have electric isolation to the shower

The engineer must be able to safely isolate the electrical supply before it reaches your shower. This is normally achieved using a wall switch or pull cord that cuts power to the shower.

✔ I have water isolation to the shower

The engineer must be able to safely isolate the water supply before it reaches your shower. This is normally achieved using a switch or shut-off valve close to the shower, inside the property.

✔ My new kW rating matches my existing shower

Your home's electrical supply is designed for a specific shower power rating (kW), which you can find on your existing Triton shower's rating label inside the unit.

Our engineers will only carry out your replacement installation if your new shower's kW rating is the same as your existing one.

✔ I have a smooth, flat surface to install onto

Your new shower must be installed onto a flat, smooth surface, such as a tiled wall.

Please ensure that any wall repairs, tiling work or surface preparation are completed before your appointment.

✔ I have an RCD on my consumer unit

An RCD (Residual Current Device) is an electrical safety device that helps protect against electric shock. For power shower installations, the shower unit must be RCD-protected. Not sure? Check your consumer unit or read our RCD FAQ.

✔ I have electric isolation to the shower

The engineer must be able to safely isolate the electrical supply before it reaches your shower. This is normally achieved using a wall switch or pull cord that cuts power to the shower.

✔ I have an isolation valve

Power showers require a suitable means of isolating both the hot and cold water supplies to the shower; this should be easily accessible and fully operational.

✔ I have a smooth, flat surface to install onto

Your new shower must be installed onto a flat, smooth surface, such as a tiled wall.

Please ensure that any wall repairs, tiling work or surface preparation are completed before your appointment.

✔ I have an isolation valve

Mixer showers require a suitable means of isolating both the hot and cold water supplies to the shower, this should be easily accessible and fully operational.

✔ I have a smooth, flat surface to install onto

Your new shower must be installed onto a flat, smooth surface, such as a tiled wall.

Please ensure that any wall repairs, tiling work or surface preparation are completed before your appointment.

Replacement shower FAQs

Need help? Read through the frequently asked questions that customers ask us about our shower replacement service. Can't find the answer to your question? Visit our full FAQ page or call our UK-based team, who will be happy to help.

What is an RCD (Residual Current Device)?
An RCD is an electrical safety device that limits the amount of current allowed to travel, reducing the risk of electric shock. You will find this in your consumer unit.
You may find different devices in your consumer unit, such as an RCBO (Residual Current Breaker with Overcurrent), which ensures protection againgst earth fault current, overlaod and short circuit current. Or an RCCB (Residual Current Circuit Breaker), which is an electrical wiring device which disconnects the circuit when it detects current leaking to the earth wire, helping protect against electric shock.
Are Triton showers quality assured?
Triton showers have achieved ISO9001 accreditation for safety and quality. All Triton electric showers comply with BEAB safety standards.
How long does a shower replacement take?
Our installation service appointments are approximately one hour long.
Do I need a shower repair or replacement?
Not every fault means a new shower. Use the guide below to see whether a repair will do the job, or whether replacing your shower is the better long-term choice. If you're still unsure, contact us, and our team can talk it through with you.
Consider a repair if:
Your shower is under 5 years old
Your shower is still under warranty
There is no visible damage to the casing or wiring
You have a single faulty part such as a shower hose or a pressure relief device
Consider a replacement if:
Your shower is over 8 years old
You have experienced repeated faults in the last 12 months
Your current shower model is discontinued, or spare parts are unavailable
Your shower has a cracked casing, continuous leaking after repair service, or scale-damaged internals

Helping us to get your installation right first time

The installation checklist allows us to prepare for your visit and helps our engineers complete most replacement installations in a single appointment.

If the property or existing installation differs from the information provided during checkout and the engineer identifies such issues in their first visit, it is unlikely that further visits would results in the installation being completed.

Please read the full shower replacement service terms & conditions before purchasing.