Dene Mini Concentric Exposed Mixer Shower

When the shower arrived it was missing parts But with one phone call to triton and I spoke to Mandy, explained the problem and was sorted and I collected the parts as I was installing the shower at the weekend. Thank you for all your help Mandy.

Online order. No problem. Research the Triton website to ensure that your new shower will fit onto your existing utilities. Ask a professional if you are unsure about electrical rating of your shower circuit.

The order was taken and acknowledged efficiently online, as you would expect. Based on previous experiences with the delivery company (Evri), I chose to have the product delivered to a Post Office instead of my property. This added 5 days on to the delivery date (don't know why).

Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.

Service and delivery spot on I'm a stickler for genuine and to look how we 1st bought the shower etc, the soap tray itself is a little flimsy and brittle. Also for what it is rather expensive for a small plastic tray but if you want originality then that's the price you pay

Ordered a stabiliser solenoid/flow control valve which arrived as promised but when fitted, allowed water to pass when the solenoid was deactivated (just a drip but not acceptable). Contacted the sales team and told them the problem. Response; immediately put another valve out for delivery, no problem. Great customer service, thanks.

The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue. Not seen this kind of service with spare parts before, so it was much welcomed.

The service I received from the staff at Triton was first class We had a few problems to sort out with my order But they were caused by the carrier delivering my order to the wrong address twice but between us we resolved the problem thanks to the staff at Triton customer service department

service IS VERY GOOD. IT IS BETTER IF ANY INQERIES RAISED VIA E-MAIL IS ANSWERED SOON BY A STAND BY SERVICE PROVIDER. THE TELEPHONE NUMBER GIVEN FOR INQUERIES IS NOT RESPONDING. IN CONCLUTION SPEEADY RESPONSE AND PROFESIONAL PACKING WILL MAKE THE TRITO PRODUCT TO A WORLD CLASS LEVEL.

Excellent service. The products were easy to find on the website just by searching for the shower model we have. The items I ordered were packaged well and dispatched quickly. 5 minute job and our shower is good as new! Highly recommend buying original replacement parts.