Solenoid Valve and Inlet Filter Assembly

The service received from the service team was exceptional exceptional. It took several emails to finally locate the PRD and was finally found using a video call. Everyone was patient and understanding 10/10

Ordered a stabiliser solenoid/flow control valve which arrived as promised but when fitted, allowed water to pass when the solenoid was deactivated (just a drip but not acceptable). Contacted the sales team and told them the problem. Response; immediately put another valve out for delivery, no problem. Great customer service, thanks.

Contacted Triton with a model in mind. Staff advised me of another model that they thought would be better for me. They were bang-on. Only quibble is the amount of time spent trying to speak to an advisor.

service IS VERY GOOD. IT IS BETTER IF ANY INQERIES RAISED VIA E-MAIL IS ANSWERED SOON BY A STAND BY SERVICE PROVIDER. THE TELEPHONE NUMBER GIVEN FOR INQUERIES IS NOT RESPONDING. IN CONCLUTION SPEEADY RESPONSE AND PROFESIONAL PACKING WILL MAKE THE TRITO PRODUCT TO A WORLD CLASS LEVEL.

Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.

Temperature control works much better than the one it replaced [ same model]. this one came with a shower head which appears to reduce the flow rate and when it is switched off drains the head which will hopefully result in less black deposits on the head.

I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive

I have recently used this service twice. Great products, helpful website with videos. The knowledge shared helped save the cost of a new shower as the fix was cheap and easy to do, Delivery perfect. Thank you

The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue. Not seen this kind of service with spare parts before, so it was much welcomed.

The customer service at Triton is excellent. It’s refreshing to be able to call a company and actually speak to a human being! The lady I spoke to was friendly and helpful and offered sound advice. The returns procedure was easy to navigate and I have now received a full refund.