Solenoid Valve Assembly

Excellent. I called to discuss the issue. Spoke to a real person who listened snd asked for a video snd photos. Within a couple of days they advised me what needed replacing. Replacement ordered snd delivered promptly. All fixed! Couldn’t ask for better service.

The service received from the service team was exceptional exceptional. It took several emails to finally locate the PRD and was finally found using a video call. Everyone was patient and understanding 10/10

The service was excellent. Delivered on time, the engineer Was very polite. Wore shoe covers so as to keep my floor clean. Very clean job. Took all the packaging & old shower away. A very pleasant man

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)

I ordered a couple of components for our shower and found the Triton website to be very straightforward and user friendly. Quickly identified the parts I needed and ordering couldn’t have been any easier. They arrived as stated within the timeframe and it was as easy as that.

Part required urgently, received replacement next day. Have purchase 6 Triton showers over 30 years, it is the first time a Solenoid Valve Assembly has failed. Not sure if 5 years is a reasonable life expectancy for T80si shower but that's my experience. Have extended the life of 3 by purchasing serviceable parts.

It was easy to buy the shower online, but when it arrived I was not impressed with the box, as it was damaged and easlly opened at the bottom, plus it was taped at the top. I could not call the delivery person back, as the parcel was dropped against my door, they knocked and ran. All of the parts were there, and it seems to work ok.

Easy to get the part and not to difficult to fit. But I was willing to give it a go. I can only imagine how many people lose a fair bit of money getting a plumber in or getting a new shower and a plumber.

Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.

The shower I ordered was delivered promptly. When I fitted the shower I found one of the blanking covers was wrong. (Two left handed covers instead of a left and right) I emailed Triton which was on a bank Holiday weekend. They contacted me first thing on the next working day and immediately sent the missing part.