Easy to get the part and not to difficult to fit. But I was willing to give it a go. I can only imagine how many people lose a fair bit of money getting a plumber in or getting a new shower and a plumber.
1 month ago
service IS VERY GOOD. IT IS BETTER IF ANY INQERIES RAISED VIA E-MAIL IS ANSWERED SOON BY A STAND BY SERVICE PROVIDER. THE TELEPHONE NUMBER GIVEN FOR INQUERIES IS NOT RESPONDING. IN CONCLUTION SPEEADY RESPONSE AND PROFESIONAL PACKING WILL MAKE THE TRITO PRODUCT TO A WORLD CLASS LEVEL.
10 months ago
The shower I ordered was delivered promptly.
When I fitted the shower I found one of the blanking covers was wrong. (Two left handed covers instead of a left and right) I emailed Triton which was on a bank Holiday weekend. They contacted me first thing on the next working day and immediately sent the missing part.
12 days ago
The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue.
Not seen this kind of service with spare parts before, so it was much welcomed.
9 months ago
The order was taken and acknowledged efficiently online, as you would expect. Based on previous experiences with the delivery company (Evri), I chose to have the product delivered to a Post Office instead of my property. This added 5 days on to the delivery date (don't know why).
10 months ago
Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.
8 months ago
The service was excellent. Delivered on time, the engineer
Was very polite. Wore shoe covers so as to keep my floor clean. Very clean job. Took all the packaging & old shower away.
A very pleasant man
26 days ago
Made a order online for a part for my triton shower, the thermal switch had failed so needed a new one ASAP. Delivered within a couple of days so everything back up and running again. Good products, good service and delivery was spot on.
9 months ago
The service received from the service team was exceptional exceptional. It took several emails to finally locate the PRD and was finally found using a video call. Everyone was patient and understanding 10/10
10 months ago
Very easy to find the part required from their website.
Ordering was straightforward, as was payment and delivery options.
Took a couple of days to receive, which was ok.
Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.