Tees Bar Mixer Shower With Diverter - Black

Responsible Admin Aftercare & Fast Track postal dispatch of repair spares delivered within a day . Fast answering of the Customer Care Line with clear speaking Operators & friendly attitude to support help . Good crystal clear website with purchase link to products very helpful . Thank You .

service IS VERY GOOD. IT IS BETTER IF ANY INQERIES RAISED VIA E-MAIL IS ANSWERED SOON BY A STAND BY SERVICE PROVIDER. THE TELEPHONE NUMBER GIVEN FOR INQUERIES IS NOT RESPONDING. IN CONCLUTION SPEEADY RESPONSE AND PROFESIONAL PACKING WILL MAKE THE TRITO PRODUCT TO A WORLD CLASS LEVEL.

Very easy to find the part required from their website. Ordering was straightforward, as was payment and delivery options. Took a couple of days to receive, which was ok. Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.

The service received from the service team was exceptional exceptional. It took several emails to finally locate the PRD and was finally found using a video call. Everyone was patient and understanding 10/10

The order was taken and acknowledged efficiently online, as you would expect. Based on previous experiences with the delivery company (Evri), I chose to have the product delivered to a Post Office instead of my property. This added 5 days on to the delivery date (don't know why).

Service excellent as by mistake I ordered wrong wattage but it was returned free of charge and very easily, it was picked up from my home they even printed returns ticket. Then replacement ordered. It came quickly.

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)

Part required urgently, received replacement next day. Have purchase 6 Triton showers over 30 years, it is the first time a Solenoid Valve Assembly has failed. Not sure if 5 years is a reasonable life expectancy for T80si shower but that's my experience. Have extended the life of 3 by purchasing serviceable parts.

The carrier damaged the original order and returned it to Triton. I was not informed of this by the carrier. When I phoned Triton to chase delivery, they instantly sent me another on express delivery. 10 out of 10 for Triton, 0 out of 10 for the carrier (again)

I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive