The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue.
Not seen this kind of service with spare parts before, so it was much welcomed.
12 months ago
⭐️⭐️⭐️⭐️⭐️I highly recommend this excellent seller. Their communication is very good. Fast parcel delivery, careful and thoughtful packaging. Item purchase arrived undamaged and as described. I’m very happy, thank you.????????????????????
3 months ago
The shower I ordered was delivered promptly.
When I fitted the shower I found one of the blanking covers was wrong. (Two left handed covers instead of a left and right) I emailed Triton which was on a bank Holiday weekend. They contacted me first thing on the next working day and immediately sent the missing part.
3 months ago
I have recently used this service twice. Great products, helpful website with videos. The knowledge shared helped save the cost of a new shower as the fix was cheap and easy to do, Delivery perfect.
Thank you
6 months ago
Triton dispatched the order very promptly on both occasions. The courier failed to deliver the first one, so Triton reimbursed me promptly so that I could reorder. The courier managed to deliver the second one after a delay of only a couple of days.
6 months ago
I ordered a couple of components for our shower and found the Triton website to be very straightforward and user friendly. Quickly identified the parts I needed and ordering couldn’t have been any easier. They arrived as stated within the timeframe and it was as easy as that.
4 months ago
Very easy to find the part required from their website.
Ordering was straightforward, as was payment and delivery options.
Took a couple of days to receive, which was ok.
Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.
7 months ago
Needed a solenoid valve to fix my t80 shower. Unfortunately, triton sent me the wrong part initially. However, they very quickly rectified their mistake by sending the correct part next day delivery, so overall happy with the service.
Shower now back in action.
1 month ago
Quality of service is only determined if something goes wrong. A part was missing and Triton organised the the part to be sent the next day without me having to chase them. Therefore service was excellent.
1 month ago
Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)