Tian 2 Bar Mixer Shower

Temperature control works much better than the one it replaced [ same model]. this one came with a shower head which appears to reduce the flow rate and when it is switched off drains the head which will hopefully result in less black deposits on the head.

Online order. No problem. Research the Triton website to ensure that your new shower will fit onto your existing utilities. Ask a professional if you are unsure about electrical rating of your shower circuit.

Made a order online for a part for my triton shower, the thermal switch had failed so needed a new one ASAP. Delivered within a couple of days so everything back up and running again. Good products, good service and delivery was spot on.

Fast reliable tracked delivery which was appreciated. I contacted the helpline chat and by email to get advice on which kW I should choose to replace my old shower and both services were very useful although the email response time is a bit slow.

Contacted Triton with a model in mind. Staff advised me of another model that they thought would be better for me. They were bang-on. Only quibble is the amount of time spent trying to speak to an advisor.

Ordered a stabiliser solenoid/flow control valve which arrived as promised but when fitted, allowed water to pass when the solenoid was deactivated (just a drip but not acceptable). Contacted the sales team and told them the problem. Response; immediately put another valve out for delivery, no problem. Great customer service, thanks.

The service received from the service team was exceptional exceptional. It took several emails to finally locate the PRD and was finally found using a video call. Everyone was patient and understanding 10/10

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)

Service excellent as by mistake I ordered wrong wattage but it was returned free of charge and very easily, it was picked up from my home they even printed returns ticket. Then replacement ordered. It came quickly.

The order was taken and acknowledged efficiently online, as you would expect. Based on previous experiences with the delivery company (Evri), I chose to have the product delivered to a Post Office instead of my property. This added 5 days on to the delivery date (don't know why).