Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)
9 months ago
It was easy to buy the shower online, but when it arrived I was not impressed with the box, as it was damaged and easlly opened at the bottom, plus it was taped at the top.
I could not call the delivery person back, as the parcel was dropped against my door, they knocked and ran.
All of the parts were there, and it seems to work ok.
10 months ago
Ordered on a Thursday using Tritons next day delivery (paid for) arrived next day, I had telephoned Triton regarding fitting to replace a previous Triton shower and they advised me that the power and water were in the same place but I would have to use new screw holes which were hidden.
10 days ago
The service received from the service team was exceptional exceptional. It took several emails to finally locate the PRD and was finally found using a video call. Everyone was patient and understanding 10/10
10 months ago
Very easy to find the part required from their website.
Ordering was straightforward, as was payment and delivery options.
Took a couple of days to receive, which was ok.
Packaging was just an unpadded bag, which was odd, given it was a sensor, so presumable sensitive. Surprised it wasn't in a small box.
5 months ago
The parts store on the website is simple to navigate and easy to order from. Deliver time was as described and part(s) arrived perfectly. The added instruction manual was a brilliant touch, providing a step by step guide to fixing the issue.
Not seen this kind of service with spare parts before, so it was much welcomed.
9 months ago
I have recently used this service twice. Great products, helpful website with videos. The knowledge shared helped save the cost of a new shower as the fix was cheap and easy to do, Delivery perfect.
Thank you
4 months ago
Part required urgently, received replacement next day.
Have purchase 6 Triton showers over 30 years, it is the first time a Solenoid Valve Assembly has failed. Not sure if 5 years is a reasonable life expectancy for T80si shower but that's my experience. Have extended the life of 3 by purchasing serviceable parts.
5 months ago
Triton dispatched the order very promptly on both occasions. The courier failed to deliver the first one, so Triton reimbursed me promptly so that I could reorder. The courier managed to deliver the second one after a delay of only a couple of days.
4 months ago
⭐️⭐️⭐️⭐️⭐️I highly recommend this excellent seller. Their communication is very good. Fast parcel delivery, careful and thoughtful packaging. Item purchase arrived undamaged and as described. I’m very happy, thank you.????????????????????