Water Inlet

Contacted Triton with a model in mind. Staff advised me of another model that they thought would be better for me. They were bang-on. Only quibble is the amount of time spent trying to speak to an advisor.

Fabulous experience with the contact at Triton Showers.Immediate response to my initial email just to acknowledge receipt and that my query would be dealt with promptly.Having investigated my issue,their response was totally satisfactory,prompt and refreshingly professional and courteous.A first class experience.

service IS VERY GOOD. IT IS BETTER IF ANY INQERIES RAISED VIA E-MAIL IS ANSWERED SOON BY A STAND BY SERVICE PROVIDER. THE TELEPHONE NUMBER GIVEN FOR INQUERIES IS NOT RESPONDING. IN CONCLUTION SPEEADY RESPONSE AND PROFESIONAL PACKING WILL MAKE THE TRITO PRODUCT TO A WORLD CLASS LEVEL.

I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive

Ordered on a Thursday using Tritons next day delivery (paid for) arrived next day, I had telephoned Triton regarding fitting to replace a previous Triton shower and they advised me that the power and water were in the same place but I would have to use new screw holes which were hidden.

The order was taken and acknowledged efficiently online, as you would expect. Based on previous experiences with the delivery company (Evri), I chose to have the product delivered to a Post Office instead of my property. This added 5 days on to the delivery date (don't know why).

Excellent. I called to discuss the issue. Spoke to a real person who listened snd asked for a video snd photos. Within a couple of days they advised me what needed replacing. Replacement ordered snd delivered promptly. All fixed! Couldn’t ask for better service.

Web site easy to navigate secure payments arrived on time part as described only criticism is part had no seals and i couldn't find any reference to their size as one was damaged and needed replacing. (Plumbers merchant sorted replacement)

The service received from the service team was exceptional exceptional. It took several emails to finally locate the PRD and was finally found using a video call. Everyone was patient and understanding 10/10

I ordered a couple of components for our shower and found the Triton website to be very straightforward and user friendly. Quickly identified the parts I needed and ordering couldn’t have been any easier. They arrived as stated within the timeframe and it was as easy as that.