Delivery and Returns

Where a product or order is not covered by a free delivery offer, Triton provide two delivery options;

  • Standard Delivery - £4.65

We usually process your order within 24 hours and deliver it to you by Standard Parcel Post, within 5 working days from the date you place your order.  This applies to all items except showers, which are despatched by courier and they will need to obtain a signature on delivery.

  • Next Working Day Delivery - £6.95

If your item is in stock we will process your order the same working day, provided you order before 3.30pm (Mon-Thurs), or 10am Friday. Your order will be despatched by courier and will be with you the following working day.

Please note working days are Monday to Friday excluding bank holidays. Delivery times may at times be longer than those stated above due to unexpected delays that are out of our control e.g. adverse weather conditions, courier delays etc..

Delivery is available to mainland UK, Northern Ireland, Isle of Man and Channel Islands. Please see below for any additional charges you may incur for delivery to remote postcode areas.

Delivery to remote postcode areas of the Scottish Highlands, Islands and Northern Ireland is £18 per order of upto 2 showers. Below is a table of affected post code areas.

Remote Locations - Remote

Delivery of 'bulky' items (e.g. shower units or shower kits) to the following remote postcode areas is £18 per order of upto 2 bulky items.

Area Postcodes starting with
Isle of Wight PO30-41
Aberdeen AB30, AB33-38 and AB41-56
Dundee DD8-9
Falkirk and Stirling FK19-21
Outer Hebrides  HS1-9
Kilmarnock  KA27-28
Inverness IV1-20 and IV21-63
Kirkwall  KW1-18
Paisley PA20-21,PA23-78
Perth PH15-27,49,50 and 30-41 and 42-45
Lerwick ZE1-3

Remote Locations - Offshore

Delivery of 'bulky' items (e.g. shower units or shower kits) to the following remote postcode areas is £30 per order of upto 2 bulky items.

Area Postcodes starting with
Isle of Man All IM postcodes
Northern Ireland All BY postcodes
Guernsey All GY postoces
Jersey All JE postcodes

 

Unfortunately due to the size of certain items, orders including more than 2 'bulky' items (e.g. showers or shower kits) will incur extra charges. This depends on the delivery method selected. The extra charges are detailed in the table below.

Number of showers per order Standard Delivery Next Working Day Delivery Remote Postcode Areas (Remote/ Offshore)
1-2 £4.65 £6.95 £18/£30
3-4 £9.30 £13.90 £36/60
5-6 £13.95 £20.85 £54/£90
7-8 £18.60 £27.80 £72/£120
9-10 £23.25 £34.75 £90/£150

 

 

Returning an item

If you want to return any of your order, you can do within 30 days of receipt as long as it is in a re-saleable condition and not used or damaged in any way.

If you have purchased a shower and it's been fitted please call our UK Customer Experience team on 02476 372 222. The team can help troubleshoot any issues and arrange on of our local Triton Showers engineers to visit you, if required. 

Royal Mail Returns

  • Return through your local Post Office branch or Royal Mail Customer Service Point in over 12,500 locations
  • No printer required, simply create a QR code by clicking the link and follow the instructions
  • Your return will be processed in approximately 7 working days

Create return