Do you need a repair?

With all our products manufactured to the highest quality standards we are confident that you will enjoy many years of excellence. However, occasionally even the best-engineered products can sometimes go wrong.

That is why at Triton, we offer all our customers a guarantee against defect in materials and workmanship from the date of purchase.

If your product fails within its guarantee period we will arrange for one of our service engineers to visit you at home to resolve the fault, by repairing or replacing any defective component, using genuine Triton spare parts, free of charge. These parts are not covered separately, but are included in the remaining period of the original product guarantee.

Before booking your service visit make sure:

You know where your water isolation is and that it works
You can confirm that the shower has an isolation switch
You can confirm that the fuse board/consumer unit has RCD fitted protecting the shower unit.

Unless we have this information we'll be unable to book a call.