Lentini Concentric Mixer Shower

The service I received from the staff at Triton was first class We had a few problems to sort out with my order But they were caused by the carrier delivering my order to the wrong address twice but between us we resolved the problem thanks to the staff at Triton customer service department

Fast reliable tracked delivery which was appreciated. I contacted the helpline chat and by email to get advice on which kW I should choose to replace my old shower and both services were very useful although the email response time is a bit slow.

Easy to source a replacement shower for my now obsolete model and place the order. Price and delivery times were pretty good. Would be a 5 star review but the package turned up damaged though contents were fine.

Made a order online for a part for my triton shower, the thermal switch had failed so needed a new one ASAP. Delivered within a couple of days so everything back up and running again. Good products, good service and delivery was spot on.

Ordered a stabiliser solenoid/flow control valve which arrived as promised but when fitted, allowed water to pass when the solenoid was deactivated (just a drip but not acceptable). Contacted the sales team and told them the problem. Response; immediately put another valve out for delivery, no problem. Great customer service, thanks.

Online order. No problem. Research the Triton website to ensure that your new shower will fit onto your existing utilities. Ask a professional if you are unsure about electrical rating of your shower circuit.

Service and delivery spot on I'm a stickler for genuine and to look how we 1st bought the shower etc, the soap tray itself is a little flimsy and brittle. Also for what it is rather expensive for a small plastic tray but if you want originality then that's the price you pay

Contacted Triton with a model in mind. Staff advised me of another model that they thought would be better for me. They were bang-on. Only quibble is the amount of time spent trying to speak to an advisor.

Sadly only one was sent although I had ordered two and paid for next day delivery.. One arrived 48 hrs latter , after phoning the company the matter was dealt with and the other arrived the following day

I had a problem initially as I had paid for a 1 year extension to my guarantee and all details showed only 2 years. I rang the service department and a very helpful lady is sending me hard copies by post which are yet to arrive